FAQ

click here for our full FAQ page

How much is shipping?

$5 flat.

Where do you ship?

Right now, we only ship within the U.S. (including U.S. territories and APO addresses). But we're working on expanding our reach, so keep checking in!

When do you ship?

Your subscription starts the first week of the month following your purchase and ships by the 4th. Here's how it works in practice:

  • You order a WompleMail subscription or gift on July 18.
  • Monthly packages of amazing travel adventures are shipped the first week of August, by the 4th.
  • Your monthly adventures continue every month on the same schedule.

When am I charged?

You're charged the day you make your purchase AND on a recurring basis on the 15th of the month on which your subscription term ends. For example, if you purchase a 3-month subscription on June 12, you'll be charged for 3 months on that day, and then you will be charged for the next 3-month term on September 15, and for the next 3-month term on December 15, and so on. We'll always give you a heads up before your subscription is renewed.

You can see and manage all your WompleMail subscriptions from your Manage Subscription Page. Once logged in, follow the links for "Manage Subscription", "View details", and then click on "Manage upcoming orders" to view pricing and upcoming renewal dates.